Our Story

Great service deserves to be found.

NudgeMap exists because the best-run local businesses often have the fewest reviews — their happy customers simply walk out satisfied and never think to write anything down.

Why we built it

A restaurant can serve 200 perfect meals in a week and still watch a single 1-star review drag down the rating it spent years earning. Meanwhile, the 190 happy guests? They mean well — but asking them to "find us on Google" converts at a painful one or two percent.

NudgeMap started as a single counter QR sticker for a local cafe: scan, tap a rating, and happy customers land directly on the Google review form while unhappy ones reach the manager privately first. That one sticker changed the cafe's rating within weeks — and became the product you see today.

What we do now

Today NudgeMap pairs those counter QR funnels with automated WhatsApp receipt nudges, so businesses capture feedback at the table and after the visit. A Gemini-powered assistant drafts empathetic replies to every review and flags serious complaints to managers immediately — with a human always in the loop before anything is posted publicly.

Thousands of scan events later, our rule of thumb hasn't changed: if a feature doesn't make a customer's feedback easier to give or a business's response faster to deliver, it doesn't ship.

What we believe

Honest reviews only

We never gate, filter, or fake reviews. Every customer reaches the platform they choose — we just remove the friction for the happy ones and give unhappy ones a direct line to the manager.

Friction is the enemy

Review links buried in emails get ignored. A QR code on the counter, a receipt in WhatsApp, one tap — that's the whole trick, and we obsess over shaving seconds off it.

Small businesses first

Cafes, clinics, salons, and single-location restaurants are the customers we design for. No enterprise sales calls, no annual lock-ins, cancel anytime.

Join us at the counter.

Set up your first QR review funnel in under 2 minutes — free for 7 days, no card required.